If your Fitbit won´t respond to taps, presses or swipes, won´t track your activities or won´t sync with the smartphone, then is a good time to reset your Fitbit. This is a standard solution that can fix many internal problems.
How you reset a Fitbit differs from device to device, so if you want to learn how to do it for each model, we´ve got a detailed guide for you.
Important: Restarting a Fitbit can solve a few little problems, and this process is very simple. Just reboot the device and all your data are still there. Restart is the first solution you should use. A factory reset, on the other hand, deletes all stored data, all non-synced data as well, and resets settings for alarms, notifications, goals, etc.
How to Reset a Fitbit Ionic and Fitbit Versa
The newest models such as Fitbit Ionic and Versa, are the most simple devices to reset. Just follow these simple steps:
- Press and hold the back (left) and bottom (right) buttons until you see the Fitbit logo on the screen. This process should take about 10 seconds.
- If you see the Fitbit logo on the screen, it is time to let go of the buttons.
How To Reset A Fitbit Charge 2 and Fitbit Charge 3
Even if you buy one of the best fitness trackers on the market, you can still face syncing, connecting, or tracking troubles. If you experience these problems on Fitbit Charge 2 or Charge 3, it´s a good time to restart your Fitbit.
- Plug your tracker into the USB charging cable.
- Press and hold the physical button on the left side.
- Charge 2: Hold the button for 4 seconds, then you should see the Fitbit logo and the tracker vibrates. Now, your Fitbit tracker has restarted.
- Charge 3: Hold the button for 8 seconds, then you should see the smiley icon and the tracker vibrates. Your tracker has restarted.
How to reset a Fitbit Alta, Fitbit Alta HR, and Fitbit Ace
If you want to reset a Fitbit Alta or Alta HR, you will need the charging cable, USB port and the device itself. Resetting Fitbit Alta to factory setting is easy and fast, but this process will delete all your data.
- Plug the charging cable into a USB port and connect it to the tracker.
- When the tracker vibrates, you will see a battery icon on the screen.
- Press the button on the end of the charging cable 3 times (press fast).
- If done correctly, you should see the Fitbit logo and the tracker vibrates. The tracker has now restarted.
How To Reset A Fitbit Blaze and Fitbit Surge
Resetting Fitbit Blaze or Surge to factory settings is identical with the reset of Fitbit Versa and Ionic. Few simple steps:
- Press and hold the back (left) and bottom (right) buttons until you see the Fitbit logo on the screen. This process should take about 10 seconds.
- If you see the Fitbit logo on the screen, it is time to let go of the buttons.
How to Reset a Fitbit Flex and Fitbit Flex 2
Resetting these two models is a little bit harder than with previous devices.
For Fitbit Flex:
- Plug the charging cable into a USB port, and begin charging your tracker.
- Find the small, black pinhole on the back of the Flex tracker.
- Put the paperclip in there.
- Press and hold for about 4 seconds.
- Remove the paperclip.
- The tracker should light up and confirm the restart.
For Fitbit Flex 2:
- Remove the Fitbit Flex 2 from the wristband
- Plug the charging cable into a USB port, and begin charging your tracker.
- Find the button on the charging cable. Press it fast, 3 times. If pressed successfully, you will feel vibrations.
- The tracker should light up and confirm the restart.
How To Reset Fitbit One
Also, the reset of Fitbit One is fast and easy to do. Nothing more than 3 steps to follow.
- Start charging your Fitbit One tracker.
- Press and hold the One´s button for 10 to 12 seconds. After the first 5 seconds, the battery icon on the screen will disappear, keep holding the button for another 7 seconds until the tracker turns off.
- Remove the Fitbit One from the charger and press the button. The screen should turn on.
How To Reset Fitbit Zip
Perhaps the most difficult process on this list. You will need to remove the battery.
- Remove the Fitbit Zip battery with the battery door tool
- Wait for 10 seconds
- Put the battery back into your tracker with the “+” side facing up
- You will see a couple of Fitbit smilies as a confirmation of the restart.
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Images via Fitbit
